This section includes a brief explanation of the thinking behind the ARTT Catalog, followed by an introduction to Zotero, and how to use ‘tags’ and ‘notes’ to quickly get started.
What information gap is the ARTT Catalog trying to address?
The choices we make about how to engage in constructive exchanges around difficult topics can vary based on the topic being discussed, the context, one’s relationship to the speaker, or the platform of discussion.
While one goal in an exchange around misinformation might be to provide factually correct information, whether or not online participants accept this new information as ‘correct’ may depend on their trust in the speaker or the speaker’s sources. So, if that trust is broken or non-existent, immediate correction may not be the best response.
The ability to discuss the information in a productive way may also involve skills such as listening and require additional time or a set of exchanges.
In order to address issues of trust, different approaches to human exchanges have been investigated by researchers, and also by journalists, mediators, educators, and other practitioners. We have distilled these into a category we call “response modes.”
What does the body of research and practitioner experience tell us about the efficacy of these responses?
How is the ARTT Catalog different?
The ARTT Catalog has distilled response modes from diverse disciplines including psychology, media literacy, conflict resolution and conflict transformation, and science communication to explore how these interventions may overlap, interact or counteract each other.
The Catalog can also identify existing gaps in understanding and opportunities for explorations across disciplines.
How to access the ARTT Catalog
The ARTT Catalog is a curated Zotero library collection. Zotero is a free citation manager that can be viewed using your browser or by downloading the Zotero app (available for Mac, Windows, Linux, and iOS). If you do not already have a Zotero account, please see the How to use Zotero section below for help accessing the Catalog.
Getting started with the ARTT Catalog: To begin searching the Catalog, make sure you have the folder “ARTT Response Catalog” selected in your browser or desktop Zotero client.
ARTT Catalog ‘Tags’ and ‘Notes’
All Catalog content is tagged and categorized into the following 5 resource ‘types’:
- Study: These are papers that test an intervention or try to draw correlations through original data collection. These are tagged by Type:*Study
- Meta (Analyses): These are qualitative or quantitative papers where some hypothesis, research questions or variables are validated through the analyses. These papers are tagged by Type:*Meta.
Note: We distinguish review papers from meta analyses and include review papers as ‘toolkits.’ - Toolkits: These are handbooks, review papers or toolkits that provide explicit recommendations on how to respond. These papers are tagged by Type:*Toolkit
- Policy: Our catalog also has policy papers. These consolidate findings from different studies and make them digestible for non-specialized readers. These papers are tagged with Type:*Policy
- Introductory Papers: These are foundational papers that introduce a theory driving a response mode. They papers are tagged with Type:*Intro. These papers are in a distinct folder in the catalog called ‘Definitional Papers’.
In addition, some papers may also be tagged with a Type:*Tips. While all toolkits contain tips, some studies and meta-analyses might also contain recommendations for action. The Type:*Tips tag highlights these papers.
For more information about these tags might be useful for you, please see How Can the ARTT Catalog Help Me?
Other than ‘introductory’ studies, each paper in the library is labeled with an ARTT tag that represents a conversational response mode to the sentence: “In this conversation, I could…”
The ARTT tags included in the Catalog are:
- Correct
- De-escalate
- Empathize
- Encourage healthy skepticism
- Encourage norms
- Listen
- Share
- Take perspective
In addition to ARTT tags, searching by subtag provides a quick view of each paper in the Catalog.
Catalog Subtags include:
- Method (the way that an intervention was tested)
- Theory (the theory informing the method or intervention)
- Sample (the context of the research setting)
- Outcome (the outcomes a study is measuring)
Detailed descriptions for all of these conversational response modes can be found on the Response Definitions page.
In addition to Tags, the Notes section of each Catalog resource explains how the content of each paper or report is related to its associated ARTT tag.
For example:

How to search and filter in Zotero
Quick searches through the tags can be done by choosing the “All Fields & Tags” function in the search bar.
For example:

Or you can search the Catalog using Advanced Search.
For example:

You can also filter through the tags using the tag selector, located at the bottom-left side of the screen. As you choose tags, the Catalog will filter papers and other resources.
For example:

For an in depth explanation of search and filter functions in Zotero, please refer to Zotero documentation.