“In this conversation, I could…"
Welcome to the ARTT Communications Catalog
The Analysis Toolkit for Trust (ARTT) Communications Catalog is a curated library of studies and reports from across research disciplines.
The Catalog presents the relevant, recent findings from these disciplines about how to engage in conversations around rumors, misinformation, or contentious topics in online spaces in ways that are potentially trust-building, or strive to understand, connect, and inform others.
The Catalog:
- Brings together interventions from diverse disciplines such as psychology, media literacy, conflict resolution and conflict transformation, and science communication.
- Distills interventions into conversational response categories.
- Enables exploration of how these interventions may overlap, interact or counteract each other.
For conversational responses, refer to the ARTT Guide
NOTE: The ARTT Communications Catalog is not intended to provide direct guidance about how to engage in conversations around “not well understood information” and misinformation.
If you are a member or moderator of an online community and you are looking for conversational responses and interventions, please refer to the ARTT Guide.
ARTT Catalog: Intervention Library
How high-quality is this information?
This library contains an evolving list of research into effective conversational responses and interventions online.
Papers are tagged according to our potential conversational responses and interventions:
- Listen
- Empathize
- Notify
- Encourage Healthy Inquiry
- Correct
- De-escalate
- Share Stories
- Frame
- Appeal to Social Norms and Values
- Do Not Respond